Front Desk Coordinator / administrative assistant - Ahmad Al-Shatti مدينةالكويت

Job Description: Overview: The Front Desk Coordinator is the first point of contact for our clients, playing a crucial role in managing daily administrative operations and ensuring a seamless client experience. This role requires a proactive and organized individual who can efficiently manage client inquiries, coordinate with practitioners, and handle various administrative tasks. Responsibilities: Client Interaction: Handle all incoming inquiries from clients via WhatsApp, phone calls, and in-person visits with professionalism and courtesy. Provide detailed information about our services, practitioners, and booking details. Coordination: Coordinate schedules and appointments between clients and practitioners to ensure efficient operations. Act as a liaison between clients, practitioners, and management, facilitating smooth communication and prompt resolution of any issues. Administrative Support: Perform daily administrative tasks including data entry, appointment scheduling, and maintaining client records in the CRM system. Prepare and compile regular reports on client interactions, session bookings, and other relevant metrics for management review. Client Follow-Up: Conduct follow-up calls and messages to clients to confirm appointments and gather feedback on their experiences. Manage reminders for upcoming sessions and communicate any changes or cancellations to clients and practitioners promptly. Requirements: Proven experience in customer service or front desk roles, preferably in a healthcare or wellness center environment. Strong organizational and multitasking abilities. Excellent communication skills, both verbal and written. Proficient in using office management software, CRM platforms, and strong ability to adapt to new technologies. A friendly and professional demeanor, with the ability to handle stressful situations calmly. Educational Qualifications: High school diploma required; further education or certification in administrative services or related field is a plus.

ملحوظة هامة:
موقع اتوظف هو موقع الكتروني ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .