Service Supervisor (Service Advisor)** : automotive sector - international مسقط

automotive Service Supervisor (Service Advisor)** : **Job Title:** Service Supervisor (Service Advisor) ### **Job Summary:** The Service Supervisor (Service Advisor) is responsible for overseeing the maintenance and repair operations of the rental fleet, ensuring that all vehicles are serviced in a timely and efficient manner. This role involves coordinating with the service team, monitoring vehicle performance, and communicating with both the internal team and external service providers. ### **Key Responsibilities:** 1. **Fleet Maintenance Coordination:** - Schedule and supervise routine maintenance and repair work for the rental fleet. - Track the status of vehicles under maintenance and provide updates to the operations team regarding vehicle availability. - Ensure all vehicles meet the company’s safety and quality standards before being returned to the fleet. 2. **Customer Service:** - Act as the primary point of contact for customers and internal teams regarding vehicle service issues. - Communicate with customers about vehicle service needs, repair timelines, and any associated costs. - Provide professional advice on vehicle issues and recommend solutions for any concerns raised by customers or staff. 3. **Supervision of Service Team:** - Lead and supervise the service department team, including mechanics, technicians, and support staff. - Ensure proper delegation of tasks and monitor the team’s performance to meet deadlines and service quality standards. - Conduct regular performance reviews and provide training and guidance to the service team to improve efficiency and skill levels. 4. **Vendor and Supplier Management:** - Liaise with external service providers, garages, and suppliers to ensure timely repair and maintenance of vehicles. - Negotiate service contracts and manage relationships with external vendors. - Monitor the quality of work performed by external garages and report any issues to management. 5. **Reporting and Documentation:** - Maintain accurate service records for each vehicle, including details of maintenance work performed, costs, and service intervals. - Provide regular reports to management on the condition of the fleet, ongoing repairs, and any potential issues that may affect vehicle availability. - Ensure all service work is documented and aligned with the company’s internal policies and procedures. 6. **Vehicle Inspections and Quality Control:** - Conduct regular inspections of vehicles to identify any issues that require attention. - Ensure that all vehicles are thoroughly checked before they are rented out, including safety checks, mechanical checks, and cleanliness. - Implement quality control processes to minimize vehicle downtime and maximize fleet efficiency. 7. **Inventory Management:** - Manage the inventory of spare parts and service equipment, ensuring that all necessary supplies are available for routine maintenance. - Coordinate with the procurement department to order parts and equipment as needed. 8. **Compliance and Safety:** - Ensure all maintenance and repairs comply with local regulations and the company’s safety standards. - Monitor and enforce health and safety regulations within the service department, ensuring a safe working environment for the team. ### **Qualifications:** - Diploma or degree in automotive engineering, mechanical engineering, or a related field. - Previous experience in a supervisory role within the automotive or car rental industry. - Strong knowledge of vehicle maintenance, repair processes, and fleet management. - Excellent communication and customer service skills. - Ability to manage a team and work in a fast-paced environment. - Proficiency in using fleet management or service management software.

ملحوظة هامة:
موقع اتوظف هو موقع الكتروني ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .