فرصة عمل في قطر - ali عمان

Estimate Writer - Job Description The Estimate Writer is responsible for greeting customers, providing accurate automotive repair estimates in a DRP environment and asking for the sale. In addition, the appraiser must handle communications with insurance adjusters and customers throughout the repair process effectively and maintain high levels of customer satisfaction. Duties and Responsibilities Greet customers promptly and in a timely manner to accurately determine customer’s needs while ensuring a high degree of customer service. Inspects, analyzes, and evaluates damaged vehicles to create a comprehensive and accurate estimate of repair. Informs customers about CARSTAR’s repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair. Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum) for all assigned work. Responsible for achieving 81% (minimum) CSI/NPS (customer service, kept informed, quality of service and on-time delivery). Responsible for maintaining positive relationships with insurance agents, dealerships, fleet accounts and other customers. Keeps insurance adjusters, production staff and customers informed regarding the status of the vehicle repair. Write supplements and negotiates with insurer. Responsible for keeping all assigned Repair Order (RO) current and accurate throughout the repair process. Inspects all completed repairs before delivering customer vehicles, explains CARSTAR’s warranty and Quality Control process with all customers. Attend daily release meetings. Other duties as assigned. Experience/Skill Requirements High School Diploma required, Bachelor’s Degree preferred Fluency in English is mandatory Knowledge of Microsoft Office Software (Word, Excel, Outlook) Auto industry experience or auto knowledge is preferred but not mandatory History of working independently without close supervision Strong sales and negotiation skills Ability to multi-task in a fast-paced work environment Able to work late hours in Doha as per USA Time Zone للراغبين العمل في قطر الرجاء ارسال الcv عبر اللريد الالكتروني [email protected] الراتب 2500 ريال قطري نوفر سكن و مواصلات الرجاء ارسال الcv عبر البريد الالكتروني فقط

ملحوظة هامة:
موقع اتوظف هو موقع الكتروني ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .