Job Profile: Business Development and E-commerce Manager
Job Title: Business Development and E-commerce Manager
Department: Sales & Marketing
Reports To: Head of Sales and Marketing / CEO
Position Summary:
The Business Development and E-commerce Manager is responsible for driving the growth of the company's online presence, sales, and market share through strategic planning and execution of e-commerce initiatives. This role combines strategic business development with hands-on e-commerce management to optimize the online customer experience, improve engagement, and expand the company’s digital footprint. The ideal candidate has a strong background in e-commerce, digital marketing, and business development, with a proven ability to identify growth opportunities and drive revenue.
Key Responsibilities:
Business Development:
1. Market Analysis & Strategy:
Conduct market research to identify new business opportunities, customer needs, and industry trends.
Develop business strategies to penetrate new markets, increase market share, and achieve revenue targets.
Identify, evaluate, and establish partnerships or alliances with other brands and retailers.
2. Client & Partner Management:
Build and maintain strong relationships with key clients, partners, and stakeholders.
Negotiate contracts and agreements with partners to secure profitable business relationships.
Work closely with other departments (e.g., product, finance) to align strategies and meet overall business objectives.
3. Sales Growth:
Drive the sales and business development process to increase revenue and improve margins.
Develop and implement sales strategies for key accounts, both domestic and international.
Monitor and evaluate the effectiveness of sales initiatives, adjusting strategies as needed.
E-commerce Management:
1. Platform Management:
Oversee the company's e-commerce platforms (website, online marketplaces) and ensure they are optimized for performance, usability, and conversion.
Collaborate with design and content teams to ensure a cohesive and engaging online experience.
Continuously monitor website analytics and performance metrics to identify areas for improvement.
2. Digital Marketing:
Develop and execute digital marketing campaigns (SEO, SEM, email, social media) to drive traffic, engage customers, and increase sales.
Manage paid ad campaigns across various platforms to optimize ROAS (Return on Ad Spend).
Implement customer acquisition and retention strategies to build a loyal customer base.
3. Customer Experience:
Improve customer experience on the e-commerce platforms through data-driven decision-making.
Develop personalized and targeted strategies for customer segmentation and journey mapping.
Collaborate with the customer service team to ensure high standards of customer support and satisfaction.
4. Data & Performance Analysis:
Use data analytics to track performance across KPIs, such as traffic, conversion rate, average order value, and customer acquisition cost.
Generate regular reports on e-commerce and business development metrics to inform strategic decisions.
Analyze competitors and industry trends to maintain a competitive advantage.
Requirements:
Education: Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field. A Master’s degree or MBA is a plus.
Experience: Minimum of 5 years of experience in business development, sales, or e-commerce management.
Skills:
Strong understanding of e-commerce platforms, digital marketing, and sales channels.
Proficiency with analytics tools (Google Analytics, SEMrush) and e-commerce platforms (Shopify, WooCommerce).
Excellent negotiation, communication, and relationship-building skills.
Analytical mindset with the ability to interpret data and make data-driven decisions.
Knowledge of SEO, SEM, PPC, and other digital marketing strategies.
Key Competencies:
Strategic Thinking: Ability to develop and implement strategies for growth and expansion.
Analytical Skills: Strong ability to analyze data and market trends. التفاصيل :
الناشر: mohammad al balushi محمد البلوشي الشارقة الراتب 1 القسم: اخري مكان العمل: الشارقة , الامارات نوع العمل : اخرى مستوى الخبرة : لا يشترط تاريخ الاعلان : 2024-10-29 تاريخ الانتهاء : 2024-11-28 مناسبة ل : الكل التعليم : لا يشترط المستوى الوظيفي : لا يشترط حالة الوظيفة : متاحة ملحوظة هامة:
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