Booking Office Executive - royal مسقط

We are looking for a highly organized and customer-oriented individual to join our sea tourism company as a Booking Office Executive. The ideal candidate will be responsible for handling customer service, managing bookings, and ensuring a smooth experience for our clients from booking to boarding. The candidate must be proficient in administrative tasks, managing payments, and creating financial documents. Key Responsibilities: Customer Service: Greet and assist customers, answer inquiries, and provide detailed information about tour packages, pricing, and schedules. Booking Management: Take and process bookings via phone, email, and walk-ins. Maintain an up-to-date booking schedule. Account and Payments Management: Handle customer payments, issue receipts, manage cash flow, and maintain financial records. Reconcile payments at the end of the day. Boat Transfers: Coordinate and guide customers to their designated boats on time, ensuring a smooth boarding process. Document Management: Create and manage quotations, invoices, and other relevant documents. Office Administration: Maintain a tidy and organized booking office, ensuring all necessary materials (brochures, flyers, etc.) are available. Problem Solving: Address and resolve customer concerns or complaints promptly, ensuring a high level of satisfaction. Requirements: Education: High school diploma or equivalent; additional qualifications in office administration or customer service are a plus. Experience: Previous experience in customer service, sales, or office administration, preferably in the tourism or hospitality industry. Skills: Strong communication skills in English (both verbal and written). Proficiency in Microsoft office. Basic accounting knowledge to handle bookings, payments, and financial reconciliation. Ability to multi-task and work in a fast-paced environment. Customer-focused with a positive attitude and problem-solving abilities. Availability: Must be available to join immediately.

ملحوظة هامة:
موقع اتوظف هو موقع الكتروني ليست شركة توظيف وانما موقع للاعلان عن الوظائف الخالية المتاحة يوميا فى الاف الشركات بالشرق الاوسط ,ونرجو عند طلب اي مبالغ مالية من قبل المعلنين مراسلتنا فورا و عدم التعامل مع مثل هذه الشركات الوهمية .